Data Protection

1xcasino Privacy Policy — Your data is safe with us

When you use 1xcasino, certain information is shared with us. This policy explains what we collect, how it's used, and how it's protected — all laid out clearly and plainly.

Last Updated: January 2026
SSL 256
Encryption Layers
0
No Third-Party Sales
24/7
Security Monitoring
GDPR
Compliance with Standards

How We View Your Privacy

🔐
End-to-End Encryption
All data you submit is protected with 256-bit SSL encryption, making it completely unreadable to hackers or any third party.
🚫
No Data Selling
Your name, phone number, or email is never sold to third parties. Our business model does not rely on your personal data.
🗑️
Right to Erasure
You can request deletion of your account data at any time. We will comply within the limits permitted by law.
📋
Transparent Data Use Policy
You are informed upfront about why your data is being collected. There are no hidden agendas — we do exactly what we say.
🛡️
Regular Security Audits
Our systems undergo regular security audits, and any vulnerabilities are promptly addressed to keep your data safe.
📞
Instant Support
If you have any questions or concerns about data protection, our 24/7 support team is always ready to help.
🔒
Your Privacy Is Our Priority

By creating an account or using 1xcasino services, you agree to this privacy policy. Please read it in full.

1 Introduction

1xcasino (https://1xcasino.wine) is a trusted online gaming and Sports Betting platform for users in Bangladesh. We believe your personal data belongs to you — misusing it in any way goes against everything we stand for.

This privacy policy explains what information 1xcasino collects, how it is used, how it is kept secure, and what rights you have in relation to your data.

This policy applies to all users who access 1xcasino services through our website, mobile app, or any other channel. We operate in compliance with GDPR and applicable local data protection laws.

This privacy policy was last updated in January 2026. A notice will be posted on the site if any changes are made.

2 What Information We Collect

We collect information in two ways — what you provide directly, and what is gathered automatically through your use of the platform.

Information You Provide

Data Type Why It's Collected Mandatory?
Full NameAccount & KYC VerificationYes
Date of BirthAge Verification (18+)Yes
Email AddressLogin & ContactYes
Mobile NumberOTP Verification & SupportYes
AddressKYC & Payment VerificationYes
ID Document (NID/Passport)Identity & Age VerificationOn Withdrawal
Payment details (Mobile Pay/Nagad number)Transaction ProcessingOn Transactions

Automatically Collected Information

  • IP address & device information (OS, browser, screen resolution)
  • Login times, session duration, and navigation patterns
  • Betting history and game activity
  • Cookies & Local Storage Data
  • Referral source (how you arrived at the site)
3 How Your Information Is Used

We use your information only for specific, legitimate purposes — never for anything beyond what is authorized or necessary.

  • Account Management: For registration, login, and profile updates.
  • Identity Verification: To complete the KYC process and ensure account security.
  • Payment Processing: To process deposits and withdrawals accurately.
  • Customer Support: To resolve your issues and answer your questions.
  • Fraud Prevention: To protect against account hacking and unauthorized activity.
  • Service Improvement: Data analysis to enhance the user experience.
  • Legal Obligations: To meet anti-money laundering regulations and regulatory authority requirements.
  • Contact: To send important updates, security alerts, and promotional offers (you can opt out at any time).

We never use your data for profiling or targeted advertising without your explicit consent.

4 Who Your Information Is Shared With

1xcasino never sells your data. However, it may be shared with specific parties in limited circumstances:

  • Payment Provider: To process transactions with Mobile Pay, Nagad, Rocket, or your bank.
  • Identity Verification Services: With licensed verification agencies for the KYC process.
  • IT Service Providers: For server hosting and technical support — they are bound by the same privacy standards we follow.
  • Regulatory Authority: To courts or government authorities when required by law.
  • Anti-Fraud Authority: To detect and prevent unauthorized activity.

In each of the above cases, only the minimum necessary information is shared. Third parties are not permitted to use this data for their own purposes.

5 Cookie Policy

1xcasino uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use three types of cookies:

Cookie TypePurposeDuration
Essential Maintaining login sessions and security tokens Deleted at end of session
Functional Remembering language preferences and display settings 30 Days
Analytical Understanding which pages are visited most 90 Days

Disabling essential cookies may affect the site's functionality. Analytical cookies can be turned off through your browser settings.

6 Data Security Measures

To protect your data, we follow industry-standard technologies and practices:

  • SSL/TLS Encryption: All communication between the site and your device is encrypted.
  • Database Encryption: Stored data is secured with AES-256 encryption.
  • Two-Factor Authentication (2FA): An added layer of security for your account.
  • Firewall & DDoS Protection: Protection against server attacks.
  • Regular Security Audits: Tested by independent third-party experts.
  • Restricted Access: Only authorized personnel have access to your data.
✅
What Happens in the Event of a Data Breach

In the event of a security breach, affected users will be notified by email within 72 hours and appropriate protective measures will be taken.

7 Your Rights

Under our Privacy Policy, you have the following rights:

👁️
Right to Access

You can request to know what information we hold about you.

✏️
Right to Rectification

You can request corrections if any of your information is inaccurate.

🗑️
Right to Erasure

You may request deletion of any data held beyond legal obligations.

⛔
Right to Restrict Processing

You can request that we restrict processing your data for specific purposes.

📦
Right to Data Portability

You can request a copy of your data in a machine-readable format.

📧
Right to Opt Out of Marketing

You can opt out of promotional emails at any time.

To exercise any of these rights, email us at support@1xcasino.wine. We will respond within 30 business days.

8 Data Retention Period

We do not retain your data longer than necessary. Our retention policy by data type:

  • Account Information: For the duration your account is active, and up to 5 years after closure.
  • Transaction Details: Up to 7 years, as required by financial regulations.
  • KYC Documents: Up to 5 years after verification.
  • Log Files: Up to 90 days for security purposes.
  • Cookie Data: 7–90 days depending on type.

Once the applicable retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

9 Children's Privacy

1xcasino is strictly for adults (18+). We do not knowingly collect information from anyone under 18. If we become aware that a minor has created an account, it will be immediately closed and all associated data permanently deleted.

If a parent or guardian believes their child has created an account by mistake, please contact us immediately.

10 Updates & Contact

This privacy policy may be updated from time to time. When changes are made:

  • Published on this page with an updated date.
  • You will be notified by email of any significant changes.
  • Continued use of the site after any changes will be considered acceptance of the updated policy.

For any privacy-related inquiries:
Email: support@1xcasino.wine
Response time: within 24 hours, 7 days a week

Your data is secure — play with complete peace of mind

Your privacy is our responsibility at 1xcasino. Start gaming in a safe environment today.

SSL Secured No Data Selling GDPR Compliant 18+ Only
বাংলা